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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heather Johnson

Heather Johnson

March 13, 2026

5  out of  5
rating by Heather Johnson
"Christa was a pleasure to work with. She quickly processed all of my insurance change requests and provided expert advice. Out of all the phones calls I made today, speaking with her was by far the easiest. I was never put on hold and had all of my changes made in 15 minutes. A phone call I was dreading ended up being the easiest and fastest of them all."
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Nani Gomez

March 13, 2026

5  out of  5
rating by Nani Gomez
"Fred is an amaaaazing soul to speak with and the customer service is a 100/10!!!! This agency is a pleasure to work with!"
We responded:
"Agreed, thanks so much for the kind words. We are happy to be your insurance agency! Nani!"
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Cheryl Henderson

March 13, 2026

5  out of  5
rating by Cheryl Henderson
"Fred was nice and polite."
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Kellie Walters

March 12, 2026

5  out of  5
rating by Kellie Walters
"I have used Matt Basiles office for years. We just worked w Josh for our home owners ins. And we were very pleased working with him. Give him a call to see how he can help you. Thanks Josh."
We responded:
"Kellie, thanks for your business. We truly appreciate you!"
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mary beth Helsel

March 11, 2026

5  out of  5
rating by mary beth Helsel
"Josh was great with customer service! He addressed my problem and corrected it in a timely manner.🙂"
We responded:
"Great, thanks for the kudos Mary Beth. We are happy to help and appreciate you choosing us as your insurance agency!"
Profile photo of Kendall Harris

Kendall Harris

March 9, 2026

5  out of  5
rating by Kendall Harris
"I had a very pleasurable experience working with Krista Brown. I communicated my goals and budget when it came to looking for insurance. She not only helped me bundle everything I was looking for significantly within my budget, but also educated me on ways to decrease the cost even further like completing the defensive driver’s certificate. It was a pleasure working with her and her team and I highly recommend them for others."
We responded:
"Thanks so much for taking the time to give us some kudos Kendall. We truly appreciate you choosing us as your insurance agency here in Delaware and are looking forward to working with you for years to come!"
Profile photo of Ethan Buttridge

Ethan Buttridge

March 6, 2026

5  out of  5
rating by Ethan Buttridge
"Jen Waski was super helpful and super informative of all of the choices with our policies. She’s a pleasure to work with and talk to we hope to have her has our agent for the foreseeable future for all our insurance needs. Jen definitely needs a raise for all her hard work she has done for us."
We responded:
"Thanks for taking the time to give us some kudos Ethan, I will keep that in mind. We appreciate you choosing us as your insurance agency!"
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Kristen Hays

March 2, 2026

5  out of  5
rating by Kristen Hays
"Thank you Jen for making this a fast and easy process"
We responded:
"Happy to hear that, thanks for choosing us as your insurance agency Kristen!"
Profile photo of Victoria Williams

Victoria Williams

February 27, 2026

5  out of  5
rating by Victoria Williams
"Jen assisted me through the process of getting car insurance that worked for me. She was super sweet and I enjoyed working with her!"
We responded:
"This is great to hear. Thanks for taking a moment, Victoria. We really appreciate your business and for choosing us as your insurance agency. Have a great weekend!"
Profile photo of Valerie Parker

Valerie Parker

February 26, 2026

5  out of  5
rating by Valerie Parker
"Jen Waski was great to work with when I needed to open a new policy. She provided exceptional service."
We responded:
"We are happy to help. Thanks for choosing us as your insurance agency here in Delaware Valerie!"
Profile photo of Diana Miller

Diana Miller

February 25, 2026

5  out of  5
rating by Diana Miller
"Spoke with Fred today who was the most personable, kind and understanding. Explained perfectly for me, 10/10"
We responded:
"Thanks Diana, we are happy to help!"
Profile photo of Kayla Miller

Kayla Miller

February 24, 2026

5  out of  5
rating by Kayla Miller
"Josh was very helpful and willing to go out of his way to get me the details I needed and explain everything thoroughly."
We responded:
"Thanks Kayla, we appreciate it!"
Profile photo of Kaan Candan

Kaan Candan

February 20, 2026

1  out of  5
rating by Kaan Candan
"Scammer! I paid $600 per month in insurance for 2 cars. I created a cancellation request for insurance. Despite this, they continue to send invoices. They don't answer e-mails. When I went to their office, they said they would help. Nothing has changed. Totally disgraceful. I will report them!"
We responded:
"We are aware of your situation. I see we have responded to everything sent to us thus far. There was a requested change which we processed that slowed everything down a bit but it will be resolved."
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Joseph Deardorff

February 17, 2026

5  out of  5
rating by Joseph Deardorff
"Krista in Matt Basile's office came to the rescue. After waiting over an hour at a Delaware DMV, I learned that I needed my Florida Insurance policy transferred to my Delaware vehicle. I called Krista who immediately went into action, made the transfer, and faxed the documentation to DMV. DMV was ready to close for the day, so I would have had to drive an hour the next day back to DMV to finish getting a Delaware title. Thanks, Krista!"
We responded:
"Thanks Joseph, we appreciate your business!"
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Ameer Khan

February 17, 2026

5  out of  5
rating by Ameer Khan
"Fred did an amazing job helping me out!"
We responded:
"Happy to hear that Ameer. We appreciate your business and trust."
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Joseph Armiger

February 13, 2026

5  out of  5
rating by Joseph Armiger
"Quick, easy, and all questions answered!"
We responded:
"Thanks Joseph!"
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Danielle W

February 12, 2026

5  out of  5
rating by Danielle W
"I absolutely love State Farm! They are always will to help and make everything as easy as 1,2,3!"
We responded:
"Thanks Danielle we appreciate you leaving feedback!"
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W Simon

February 2, 2026

5  out of  5
rating by W Simon
"Fred was very friendly and courteous. He was prompt with helping me wit my request."
We responded:
"Very happy to hear that, thanks for your business and trust!"
Profile photo of Sharon Parsley

Sharon Parsley

January 29, 2026

5  out of  5
rating by Sharon Parsley
"Jennifer was so wonderful to work with! I appreciate all of the time & effort she put in to solve all of our issues! She is so knowledgeable! professional, kind & friendly. Thank you so much!"
We responded:
"Sharon, thank you for taking the time and kind words. We truly appreciate you choosing us as your insurance agency! "
Profile photo of Ada Toro

Ada Toro

January 14, 2026

5  out of  5
rating by Ada Toro
"Fred was very pleasant and kind. Took care of my payment, very professionally."
We responded:
"Thanks Ada, we appreciate you!"
Profile photo of Alicia Parker

Alicia Parker

January 8, 2026

5  out of  5
rating by Alicia Parker
"I called in and spoke with Fred he was amazing and solved my issue. It was like speaking with family."
We responded:
"Alicia, thank you so much for taking a moment to give us a great review. It’s always our goal to treat our customers as if they’re friends. And of course we appreciate you choosing us as your insurance agency!"
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Emily Conn

December 31, 2025

5  out of  5
rating by Emily Conn
"Fred at State Farm was extremely helpful and easy to work with. He explained everything clearly, answered all my questions, and made the process smooth and stress-free. I’d definitely recommend Fred to anyone looking for reliable insurance support."
We responded:
"Thank you Emily! We are happy to have you as a part of our insurance agency, Happy Holidays!"
Profile photo of Rick Conn

Rick Conn

December 31, 2025

5  out of  5
rating by Rick Conn
"I 100% recommend Matt Basile State Farm. My experience with Fred Waski was exceeded my expectations. Fred with extremely knowledgeable and thorough!"
We responded:
"Thanks Rick, glad we could help!"
Profile photo of Danielle Conn

Danielle Conn

December 31, 2025

5  out of  5
rating by Danielle Conn
"I recommend going through with Fred for insurance he was so thorough during the whole process and quick to respond. Thank you Fred you are the best!"
We responded:
"Thank you Danielle, glad you had a 5-star experience!"
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JoEllen Wallace

December 29, 2025

5  out of  5
rating by JoEllen Wallace
"Very responsive, professional and helpful. All of my insurance is through this office."
We responded:
"Thanks JoEllen, we appreciate you taking a moment to review us. We are looking forward to meeting your insurance needs for years to come!"