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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Albert Dixon

Albert Dixon

August 28, 2026

5  out of  5
rating by Albert Dixon
"Fred was very nice and full of laughter"
We responded:
"Happy to hear that, thanks for taking a moment Albert, we appreciate you!"
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Tammy Swierc

August 27, 2026

5  out of  5
rating by Tammy Swierc
"Very quick, easy process for switching insurance. And great savings."
We responded:
"Great, thank you Tammy for taking the time to review us. We are happy you chose us as your State Farm insurance agency here in Delaware!"
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Sonia Cortes

August 27, 2026

5  out of  5
rating by Sonia Cortes
"All the ladies at this office are very pleasant to work with. Always there to help and most of all they make me feel very secure that I am working with a staff that are very professional and very knowledgeable at what they do. Amazing people at this office!!!!! Great customer service! Jen Lol was especially helpful very friendly over the phone and helped resolve an issue I had within seconds."
We responded:
"Thanks Sonia, we appreciate your continued business and are happy your experience was as it should be!"
Profile photo of ROCHELLE DAILEY

ROCHELLE DAILEY

August 21, 2026

5  out of  5
rating by ROCHELLE DAILEY
"Fred was very helpful! He answered all of my questions and was very patient. Wonderful customer service!"
We responded:
"Happy to hear that Rochelle thanks for being a continued insurance customer of ours. We truly appreciate you!"
Profile photo of Francis Bethel

Francis Bethel

August 21, 2026

5  out of  5
rating by Francis Bethel
"The insurance agent Fred was very friendly, helpful, professional, and was able to get us a homeowners insurance policy quick and efficient."
We responded:
"Thanks so much for taking a moment Francis. We truly appreciate the review. Looking forward to helping you with your homeowners insurance for years to come. Thanks for choosing the Matt Basile insurance agency here in Delaware!"
Profile photo of Nicole H

Nicole H

August 21, 2026

5  out of  5
rating by Nicole H
"Fred was amazing from start to finish. Made sure I knew my options, had my quotes ready quickly. Once I decided it took roughly 10 minutes of my time to finalize and pay for my policies. He also had a nice sense of humor as well. I would definitely recommend reaching out to him if you are looking for policies or even unhappy with your current agent . You won't be disappointed!"
We responded:
"Thanks for taking the tine to review our agency Nicole. I am happy to hear that your insurance buying experience was such a positive one. Glad to hear we are keeping up our end of the deal. We look forward to working with you for many years!"
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Chris Lefner

August 19, 2026

5  out of  5
rating by Chris Lefner
"Fred was great"
We responded:
"Thanks Chris, we appreciate it!"
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Brendan Birch

August 18, 2026

5  out of  5
rating by Brendan Birch
"Efficient, polite and awesome. Everything you could ask for"
We responded:
"Thanks for choosing us as your insurance agency here in Delaware Brendan, we appreciate you!"
Profile photo of Shayna Manion

Shayna Manion

August 13, 2026

5  out of  5
rating by Shayna Manion
"We are so grateful to have Fred as our State Farm agent! When we first moved to Delaware, Fred made the entire process so much easier by getting our information set up and clearly explaining everything we needed to do.

Once my husband transferred his vehicle title, Fred was incredibly responsive and had his insurance completed within just 5 minutes, allowing him to show proof of current Delaware insurance at the DMV. His excellent preparation, organization, attention to detail, and willingness to help made a stressful process feel simple and manageable.

We truly appreciate how knowledgeable, professional, and attentive Fred has been throughout the process. We are so glad to have him as our State Farm agent and highly recommend him to anyone looking for someone who genuinely cares about his customers!"
We responded:
"Wow, what a phenomenal review. We truly appreciate you taking the time to give our agency kudos. I’m happy Fred was able to provide the experience and help us live up to the expectations we set for ourselves as an agency. Welcome to Delaware Shayna, we’re happy to have you!"
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Melanie Utley

August 5, 2026

5  out of  5
rating by Melanie Utley
"It was a pleasure switching to this agency for my home and auto. Bonus…they saved me close to $309"
We responded:
"Melanie, great to hear we were able to provide that kind of experience and save you money on your car insurance. Thanks for choosing us as your State Farm agency here in Delaware!"
Profile photo of Chip Taylor

Chip Taylor

August 1, 2026

5  out of  5
rating by Chip Taylor
"JENN W IS THE ABSOLUTE BEST AGENT I HAVE EVER HAD THE PLEASURE OF DEALING WITH. Everytime I call in she is always so personable, asks about the family(who also deal w her) she don’t make me feel terrible about my money situation if it’s a lil funny on a payday. We go through coverages to make sure it’s in my budget for both vehicles we have. We will always stay w State Farm as long as she is around!"
We responded:
"Extremely happy to hear we are keeping our promise of growing life long relationships with our community. Thanks for choosing us as your State Farm agency here in Delaware Chip!"
Profile photo of Barbara Johnson

Barbara Johnson

July 29, 2026

5  out of  5
rating by Barbara Johnson
"Fred was very professional, friendly and helpful."
We responded:
"Great to hear thanks Barbara for your business and trust, we appreciate you!"
Profile photo of Debra Phillippi

Debra Phillippi

July 27, 2026

5  out of  5
rating by Debra Phillippi
"Our agent , Fred is always amazing ! He makes insurance very easy and is so accommodating. We have been with Matt Basile State Farm for years and are completely satisfied and very happy with their service ."
We responded:
"Hello Debra, thanks so much for your kind words. We appreciate your loyalty and trust, and look forward to helping you with all of your insurance needs for years to come!"
Profile photo of Bruce Zillweger

Bruce Zillweger

July 27, 2026

5  out of  5
rating by Bruce Zillweger
"Fred Waski was efficient, knowledgeable and motivated. I was pleased how quickly he handled my auto and homeowners insurance needs as I expected from a State Farm representative."
We responded:
"Thanks for taking a moment to give us a great review Bruce, happy to hear we were quick and efficient in handling your request. Thanks for choosing us for your car and home insurance here in Delaware!"
Profile photo of Joyce Harv

Joyce Harv

July 22, 2026

5  out of  5
rating by Joyce Harv
"Fred was very professional & responsive. He communicated well & prompt in providing a quote. He had answers for my questions & was very easy to deal with."
We responded:
"I’m very happy to hear that Joyce. Thanks so much for taking a moment to review our agency. We appreciate you choosing us as your State Farm Agent here in Delaware!"
Profile photo of Mike Berkley

Mike Berkley

July 22, 2026

5  out of  5
rating by Mike Berkley
"Fred was very helpful and polite! Customer service is top tier! He serviced me and was speedy with the service i requested."
We responded:
"Thanks Mike, we appreciate your business and trust. Thanks so much for taking a moment to give us a kind review."
Profile photo of Allison Neidig

Allison Neidig

July 20, 2026

5  out of  5
rating by Allison Neidig
"Fred was amazing to work with on the phone. He made adding a new car to my insurance policy painless and easy. I have been with this insurance company for over 11 years and don’t see myself ever going anywhere else!"
We responded:
"We truly appreciate your loyalty Allison. Thank you for continuing to choose us for your insurance needs here in Delaware. We are happy to be your State Farm Agent!"
Profile photo of Rick Chunko

Rick Chunko

July 17, 2026

5  out of  5
rating by Rick Chunko
"Great service with great professionals!"
We responded:
"Thanks Rick. We appreciate you trusting us with your insurance needs. Looking forward to working with you for years to come!"
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Tamson Mook

July 15, 2026

5  out of  5
rating by Tamson Mook
"Fred in Matt Basile’s office was a huge help to me today in getting some incorrect billing information resolved. Five stars to Fred!"
We responded:
"Thanks so much Tamson, hope you are doing well. We appreciate you being a loyal customer!"
Profile photo of Arthur Ware

Arthur Ware

July 14, 2026

5  out of  5
rating by Arthur Ware
"Everyone at the office is friendly and professional! Agent Fred quickly and efficiently added my new auto to my policy, so everything was great!"
We responded:
"Thanks for being a great customer Arthur, we appreciate you!"
Profile photo of Doris Robbins

Doris Robbins

July 13, 2026

5  out of  5
rating by Doris Robbins
"Was a pleasure to talk to, and handled my request professionally."
We responded:
"Thank you Doris, we appreciate your business and trust!"
Profile photo of Sean Overko

Sean Overko

July 13, 2026

5  out of  5
rating by Sean Overko
"Me and Krista drive Infiniti while yall drive whatever she helps you get insured 👊"
We responded:
"Ha, thanks Sean!"
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Tonya Andreoli

July 13, 2026

5  out of  5
rating by Tonya Andreoli
"Very friendly and professional"
We responded:
"Thanks Tonya!"
Profile photo of Shannon Chearno

Shannon Chearno

July 13, 2026

5  out of  5
rating by Shannon Chearno
"This is a great team! Everyone is so compassionate about your policies and making sure you get the best of the best. I have every single coverage possible threw them. Their customer care is outstanding! Jennifer Waski is amazing. So professional and it truly shows how much she loves her job. Would recommend them to anyone."
We responded:
"Thanks Shannon, we appreciate you!"
Profile photo of Tammy Balcerak

Tammy Balcerak

July 10, 2026

5  out of  5
rating by Tammy Balcerak
"Fred was professional, kind, and pleasant to deal with. Thank you."
We responded:
"Thanks Tammy, we appreciate your business and trust. Looking forward to serving you for years to come!"