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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Cortese

December 3, 2025

5  out of  5
rating by Amy Cortese
"Always kind and very helpful"
We responded:
"Thanks Amy we appreciate you!"
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Rhonda Evans-Jackson

December 3, 2025

5  out of  5
rating by Rhonda Evans-Jackson
"Fred is simply amazing. Fast service and very informative!! I love my Matt Basile State Farm Office!! Thanks Fred!!!"
We responded:
"Happy to hear that, we appreciate it Rhonda!"
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Verzeldra Jacobs

December 2, 2025

5  out of  5
rating by Verzeldra Jacobs
"He did a excellent and assisted in every way could he did a great job"
We responded:
"Thanks Verzeldra, we appreciate you choosing us as your insurance agency!"
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Desci Party

November 26, 2025

5  out of  5
rating by Desci Party
"Quick n friendly service from the clerk"
We responded:
"Great, thanks Desci we appreciate you!"
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Craig Messick

November 25, 2025

5  out of  5
rating by Craig Messick
"Fred provided me with a quote that was generously and competitively priced with my previous provider a few days prior. I just actually got off the phone with him, very personable guy too which always helps, to start my coverage plan. He processed my payment over the phone and everything was smooth sailing. Highly recommend."
We responded:
"Happy to hear that Craig we really appreciate you choosing us as your insurance agency! Thanks again for your business and trust."
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Nani Gomez

November 21, 2025

5  out of  5
rating by Nani Gomez
"Jen is an angel! She made the process so simple and swift, and answered any question I had with so much patience. No rushing me off the phones and remaining personable yet professional. On the brighter side, I was with Root insurance and was paying over $600.00 for 2 vehicles monthly, but with those two same vehicles, I’m only paying about $380.00 monthly with Statefarm 🥰 10/10"
We responded:
"Agreed, thanks so much for the kind words. We are happy to be your insurance agency! Nani!"
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Seth Thomas

November 21, 2025

5  out of  5
rating by Seth Thomas
"Pleasant and quick and easy to accomplish thank you"
We responded:
"Thanks Seth, glad we could help make your insurancr easy!"
Profile photo of Ralph Rispoli

Ralph Rispoli

November 21, 2025

5  out of  5
rating by Ralph Rispoli
"We received wonderful customer service and the rates received were great! Fred was amazing! He was great to work with. He was very knowledgeable and patient. I highly recommend."
We responded:
"Thanks for taking a moment to review us Ralph. We appreciate you choosing us as your insurance agency here in Delaware!"
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Faisal Sohail

November 20, 2025

5  out of  5
rating by Faisal Sohail
"Nicole G was a pleasure to work with from start to finish on multiple insurance policies. She was very informative and responsive to all my questions. Thanks Nicole and team!"
We responded:
"Thanks Faisal! Looking forward to helping you for years to come. We appreciate you choosing us as your insurance agency."
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Ben Founds

November 19, 2025

5  out of  5
rating by Ben Founds
"Excellent experience"
We responded:
"Thanks Ben, happy holidays!"
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Briana Madden

November 18, 2025

5  out of  5
rating by Briana Madden
"Everyone here does a great job! Nicole helped me today and was very nice and professional. She made sure I knew all of the coverage options to choose from."
We responded:
"So happy to hear that thanks so much Briana for taking a minute to review us. And of course, thanks for choosing us as your insurance agency!"
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Nicole Stanley

November 14, 2025

5  out of  5
rating by Nicole Stanley
"Josh was amazing really showed compassion for my family and I"
We responded:
"We appreciate you, thanks Nicole!"
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K Banks

November 13, 2025

5  out of  5
rating by K Banks
"Krista was very helpful and knowledgeable she was very patient with me and I didn’t feel rushed. Great experience"
We responded:
"Thanks so much for taking the time to review us. We really appreciate you choosing us as your insurance agency here in Delaware!"
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Jan Hunsucker

November 13, 2025

5  out of  5
rating by Jan Hunsucker
"Nicole answered all my questions and took care of everything I needed."
We responded:
"Happy to hear that, thanks so much Jan, we appreciate you!"
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Melanie Shirey

November 11, 2025

5  out of  5
rating by Melanie Shirey
"Always so pleasant and helpful, it certainly puts my mind at ease knowing my insurance is covered and any questions or requests I have are taken care of so easily and quickly. Truly a pleasure!!"
We responded:
"Thanks Melanie, we truly appreciate your business and trust."
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Theresa Johnson

November 11, 2025

5  out of  5
rating by Theresa Johnson
"Krista was very knowledgeable with all the products that I asked about from car insurance rental insurance and life insurance. The process was very easy timely less than 20 minutes and I have a new policy multiple policies thanks a lot Krista. I am more than happy with my changeafter being with the same insurance company for over 30 years I appreciate your time today. Thank you"
We responded:
"Thanks so much for taking the time Theresa. We appreciate you choosing us for your renters, life and auto insurance here in Delaware!"
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Stephanie Mastrangelo

November 11, 2025

5  out of  5
rating by Stephanie Mastrangelo
"Matt’s staff are wonderful to work with and took care of everything I needed in a timely manner as well.. highly recommend!"
We responded:
"Thanks Steph, we appreciate you!"
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Kayla Effen

November 10, 2025

5  out of  5
rating by Kayla Effen
"My husband and I both had such a great experience with this office, especially Jennifer. She was extremely helpful from start to finish. Very kind and personable! I would definitely recommend anyone to this State Farm office."
We responded:
"That’s great to hear Kayla. We really appreciate you taking a minute to review us and of course thanks for choosing us as your insurance agency here in Delaware!"
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Janet Greene

November 5, 2025

5  out of  5
rating by Janet Greene
"Nicole helped me get a more affordable rate. She listened attentively and customized my auto policy to fit my needs perfectly! Thanks Nicole."
We responded:
"So happy your experience was a positive one Janet. We appreciate you taking a moment to review us and choosing us as your is range agency!."
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darrick west

October 31, 2025

5  out of  5
rating by darrick west
"Fred, was very helpful, professional, and informative. I appreciated his guidance."
We responded:
"Glad we were here to help, thanks Darrick!"
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Ashly Gray

October 27, 2025

5  out of  5
rating by Ashly Gray
"This office is truly the best! They are always so very helpful and polite."
We responded:
"Thanks Ashly, we appreciate you!"
Profile photo of Jeni Thomas

Jeni Thomas

October 27, 2025

5  out of  5
rating by Jeni Thomas
"Got assistance on the weekend outside of work hours. Matt made sure I had everything I needed to get my new car on the road a soon as I could. Thanks Fred! Keep up the good work! You’ve got a customer in me."
We responded:
"Thanks Jeni!"
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mercy oneaki

October 23, 2025

5  out of  5
rating by mercy oneaki
"You was so helpful."
We responded:
"Thanks Mercy!"
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Andrea Soden

October 23, 2025

5  out of  5
rating by Andrea Soden
"I called as I was in need of more affordable rate. Nicole from Matt Basile , State Farm have me the rate and piece of mind I needed. Fast and easy, professional and friendly. Your best bet for great service"
We responded:
"Great, thanks for taking the time to give us such a great review. Welcome to our agency, we look forward to working with you Andrea!"
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Reginaa Stuckey

October 23, 2025

5  out of  5
rating by Reginaa Stuckey
"Fred was a big help and gave me a great quote.I give him 5 star."
We responded:
"Thanks Regina, we appreciate you!"