State Farm® Insurance Agent Matt Basile
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Heather Johnson
March 13, 2026
"Christa was a pleasure to work with. She quickly processed all of my insurance change requests and provided expert advice. Out of all the phones calls I made today, speaking with her was by far the easiest. I was never put on hold and had all of my changes made in 15 minutes. A phone call I was dreading ended up being the easiest and fastest of them all."
Nani Gomez
March 13, 2026
"Fred is an amaaaazing soul to speak with and the customer service is a 100/10!!!! This agency is a pleasure to work with!"
"Agreed, thanks so much for the kind words. We are happy to be your insurance agency! Nani!"
Cheryl Henderson
March 13, 2026
"Fred was nice and polite."
Kellie Walters
March 12, 2026
"I have used Matt Basiles office for years. We just worked w Josh for our home owners ins. And we were very pleased working with him. Give him a call to see how he can help you. Thanks Josh."
"Kellie, thanks for your business. We truly appreciate you!"
mary beth Helsel
March 11, 2026
"Josh was great with customer service! He addressed my problem and corrected it in a timely manner.🙂"
"Great, thanks for the kudos Mary Beth. We are happy to help and appreciate you choosing us as your insurance agency!"
Kendall Harris
March 9, 2026
"I had a very pleasurable experience working with Krista Brown. I communicated my goals and budget when it came to looking for insurance. She not only helped me bundle everything I was looking for significantly within my budget, but also educated me on ways to decrease the cost even further like completing the defensive driver’s certificate. It was a pleasure working with her and her team and I highly recommend them for others."
"Thanks so much for taking the time to give us some kudos Kendall. We truly appreciate you choosing us as your insurance agency here in Delaware and are looking forward to working with you for years to come!"
Ethan Buttridge
March 6, 2026
"Jen Waski was super helpful and super informative of all of the choices with our policies. She’s a pleasure to work with and talk to we hope to have her has our agent for the foreseeable future for all our insurance needs. Jen definitely needs a raise for all her hard work she has done for us."
"Thanks for taking the time to give us some kudos Ethan, I will keep that in mind. We appreciate you choosing us as your insurance agency!"
Kristen Hays
March 2, 2026
"Thank you Jen for making this a fast and easy process"
"Happy to hear that, thanks for choosing us as your insurance agency Kristen!"
Victoria Williams
February 27, 2026
"Jen assisted me through the process of getting car insurance that worked for me. She was super sweet and I enjoyed working with her!"
"This is great to hear. Thanks for taking a moment, Victoria. We really appreciate your business and for choosing us as your insurance agency. Have a great weekend!"
Valerie Parker
February 26, 2026
"Jen Waski was great to work with when I needed to open a new policy. She provided exceptional service."
"We are happy to help. Thanks for choosing us as your insurance agency here in Delaware Valerie!"
Diana Miller
February 25, 2026
"Spoke with Fred today who was the most personable, kind and understanding. Explained perfectly for me, 10/10"
"Thanks Diana, we are happy to help!"
Kayla Miller
February 24, 2026
"Josh was very helpful and willing to go out of his way to get me the details I needed and explain everything thoroughly."
"Thanks Kayla, we appreciate it!"
Kaan Candan
February 20, 2026
"Scammer! I paid $600 per month in insurance for 2 cars. I created a cancellation request for insurance. Despite this, they continue to send invoices. They don't answer e-mails. When I went to their office, they said they would help. Nothing has changed. Totally disgraceful. I will report them!"
"We are aware of your situation. I see we have responded to everything sent to us thus far. There was a requested change which we processed that slowed everything down a bit but it will be resolved."
Joseph Deardorff
February 17, 2026
"Krista in Matt Basile's office came to the rescue. After waiting over an hour at a Delaware DMV, I learned that I needed my Florida Insurance policy transferred to my Delaware vehicle. I called Krista who immediately went into action, made the transfer, and faxed the documentation to DMV. DMV was ready to close for the day, so I would have had to drive an hour the next day back to DMV to finish getting a Delaware title. Thanks, Krista!"
"Thanks Joseph, we appreciate your business!"
Ameer Khan
February 17, 2026
"Fred did an amazing job helping me out!"
"Happy to hear that Ameer. We appreciate your business and trust."
Joseph Armiger
February 13, 2026
"Quick, easy, and all questions answered!"
"Thanks Joseph!"
Danielle W
February 12, 2026
"I absolutely love State Farm! They are always will to help and make everything as easy as 1,2,3!"
"Thanks Danielle we appreciate you leaving feedback!"
W Simon
February 2, 2026
"Fred was very friendly and courteous. He was prompt with helping me wit my request."
"Very happy to hear that, thanks for your business and trust!"
Sharon Parsley
January 29, 2026
"Jennifer was so wonderful to work with! I appreciate all of the time & effort she put in to solve all of our issues! She is so knowledgeable! professional, kind & friendly. Thank you so much!"
"Sharon, thank you for taking the time and kind words. We truly appreciate you choosing us as your insurance agency! "
Ada Toro
January 14, 2026
"Fred was very pleasant and kind. Took care of my payment, very professionally."
"Thanks Ada, we appreciate you!"
Alicia Parker
January 8, 2026
"I called in and spoke with Fred he was amazing and solved my issue. It was like speaking with family."
"Alicia, thank you so much for taking a moment to give us a great review. It’s always our goal to treat our customers as if they’re friends. And of course we appreciate you choosing us as your insurance agency!"
Emily Conn
December 31, 2025
"Fred at State Farm was extremely helpful and easy to work with. He explained everything clearly, answered all my questions, and made the process smooth and stress-free. I’d definitely recommend Fred to anyone looking for reliable insurance support."
"Thank you Emily! We are happy to have you as a part of our insurance agency, Happy Holidays!"
Rick Conn
December 31, 2025
"I 100% recommend Matt Basile State Farm. My experience with Fred Waski was exceeded my expectations. Fred with extremely knowledgeable and thorough!"
"Thanks Rick, glad we could help!"
Danielle Conn
December 31, 2025
"I recommend going through with Fred for insurance he was so thorough during the whole process and quick to respond. Thank you Fred you are the best!"
"Thank you Danielle, glad you had a 5-star experience!"
JoEllen Wallace
December 29, 2025
"Very responsive, professional and helpful. All of my insurance is through this office."
"Thanks JoEllen, we appreciate you taking a moment to review us. We are looking forward to meeting your insurance needs for years to come!"