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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanya Moran

November 8, 2024

5  out of  5
rating by Stephanya Moran
"Very helpful staff adjusting my policy as I began a new job"
We responded:
"Glad we could help Stephanya, thanks for your continued business!"
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Sharmin Fox

November 6, 2024

5  out of  5
rating by Sharmin Fox
"Friendly service and the transaction was super easy!"
We responded:
"Thanks Sharmin, we appreciate it!"
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Sonia Cortes

November 1, 2024

5  out of  5
rating by Sonia Cortes
"All the ladies at this office are very pleasant to work with. Always there to help and most of all they make me feel very secure that I am working with a staff that are very professional and very knowledgeable at what they do. Amazing people at this office!!!!! Great customer service!"
We responded:
"Thanks Sonia, we appreciate your continued business and are happy your experience was as it should be!"
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Sonya Evans

October 30, 2024

5  out of  5
rating by Sonya Evans
"Brianna Pass with Matt Basile’s State Farm office has been helping me with my mother’s insurance coverage. She was very helpful and informative and pleasure to deal with. I would highly recommend their office for your Insurance needs."
We responded:
"Happy to hear we are taking good care of your family. Thanks Sonya we appreciate you choosing us as your insurance agency!"
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franklin keen

October 28, 2024

5  out of  5
rating by franklin keen
"my questions are always answered they are always polite with little to no wait time would refer matt basile to all my friends and family"
We responded:
"We truly appreciate your business over the years Franklin. Thanks for continually choosing us as your insurance agency here in Delaware!"
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John Davis

October 25, 2024

5  out of  5
rating by John Davis
"Very helpful and understanding. Thanks"
We responded:
"Thanks John!"
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Doris Holstein

October 25, 2024

5  out of  5
rating by Doris Holstein
"I called your office today to get a quote for my 85 year old father, he just bought a car yesterday. I was lucky enough to have Fred answer my call, as he was exceptional in helping me! I have never had such excellent customer service! He was very efficient and professional and went straight to work helping me and answering all my concerns. He is an asset to your office. Please recognize Fred for his exceptional customer care. Thank you, Doris Holstein"
We responded:
"That’s great to hear Doris. Thanks for thinking of is and choosing us to help your dad!"
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Rhonda Evans-Jackson

October 23, 2024

5  out of  5
rating by Rhonda Evans-Jackson
"Krista Brown is simply amazing. Fast service and very informative!! I love my State Farm!!"
We responded:
"Happy to hear that, we appreciate it Rhonda!"
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Sue Per

October 23, 2024

5  out of  5
rating by Sue Per
"Recently I sent an inquiry for an insurance quote. Since I initiated contact I was kinder to the callers. As a senior citizen I am bombarded by calls concerning Medicare, Medical Equipment, etc. Most irritating. Fortunately I received a call from Joshua Stamm from this office. He patiently explained the insurance options available for me and I happily stopped at the office to do the paper work. It was a good deal. His people skills were exemplary. (Also the nerdness was strong in him but since I am a nerd and proud, we got along great.) I strongly recommend this office for your insurance and financial needs."
We responded:
"Sue, thank you for taking the time to review our office. We truly appreciate the feedback and of course for placing your insurance with our agency. "
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Michael Edwards

October 17, 2024

5  out of  5
rating by Michael Edwards
"Very fast and professional with anything I need."
We responded:
"Thanks Michael!"
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c huffman

October 15, 2024

5  out of  5
rating by c huffman
"Easy and simple to update my insurance"
We responded:
"We appreciate it, thanks!"
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Sherley Pouloute

October 15, 2024

5  out of  5
rating by Sherley Pouloute
"Thank you guys, especially Krista. You guys make everything so easy to deal with and customer service is always phenomenal."
We responded:
"Very happy to hear that thanks for choosing us as your insurance agency Shirley!"
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Gwen Coleman

October 14, 2024

5  out of  5
rating by Gwen Coleman
"Thank you so much krista…"
We responded:
"Thanks Gwen, we appreciate you!"
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Chris Blades

October 11, 2024

5  out of  5
rating by Chris Blades
"Fred from State Farm Matt Basile’s office has been a pleasure to work with. We talked months ago and his follow up has been well above average and finalizing the change yesterday was great. Thank you so much and team!"
We responded:
"Thank you Chris, we appreciate your business. Welcome to our agency!"
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Verna Banks

October 11, 2024

5  out of  5
rating by Verna Banks
"Thank you Krista for your help and recommendations. Looking forward to working with you in the future."
We responded:
"Thank you Verna, we appreciate you!"
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Greg Christmas

October 5, 2024

5  out of  5
rating by Greg Christmas
"I was very pleased the way the agents and representative handled my claims and questions, they were very professional"
We responded:
"Happy to help, thanks for choosing us for as your business and trust Greg!"
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Shawn Glassmeyer

October 4, 2024

5  out of  5
rating by Shawn Glassmeyer
"They are quick to respond and take good care of you"
We responded:
"Thanks Shawn, we appreciate it!"
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Angela Hayman

October 4, 2024

5  out of  5
rating by Angela Hayman
"Brad from State Farm was very efficient and helpful. He made my transition from Maryland to Delaware very smooth. I would highly recommend State Farm."
We responded:
"Glad to hear it welcome to Delaware Angela. We appreciate your business. Thanks for choosing us as your insurance agency. In Delaware!"
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Kristin Buchman

October 3, 2024

5  out of  5
rating by Kristin Buchman
"I love you fred. !! Thank you for excellent customer service and being so courteous!! I appreciate all time and effort you spent working with me and I recommend you talk to fred to get you the best experience !"
We responded:
"Thanks Kristin, we love our customers. We appreciate you!"
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22LilOz

October 3, 2024

5  out of  5
rating by 22LilOz
"Fred helped me save over $100 with my insurance package. He was very informative and respectful."
We responded:
"Thanks!"
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Theresa Mone

October 1, 2024

5  out of  5
rating by Theresa Mone
"I accomplished insuring my new wheelchair accesble vehicle . Now I can use it to travel to northern Dr's appointments In my comfortable van. Quick and easy, yay, thankyou , Fred Good job."
We responded:
"Thank you for sharing Theresa, we appreciate you!"
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John Murray

October 1, 2024

5  out of  5
rating by John Murray
"Fred was easy to talk to and answered any questions or concerns I had. Made my transition to state farm very seamless!"
We responded:
"That’s great to hear John. Thank you very much for your business. We appreciate you choosing us as your insurance agency."
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Lesa August

September 27, 2024

5  out of  5
rating by Lesa August
"Quality information on insurance issues. Kind voice you feel like your in good hands."
We responded:
"Very happy to hear that Lesa, thanks for choosing us as your insurance agency. We appreciate you!"
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Mark Rossi

September 26, 2024

5  out of  5
rating by Mark Rossi
"The team at Matt Basile State Farm are amazing! The customer service provided is the very best. A great big shout out to Brianne Pass , she is wonderful to work with. Thank you all for helping my wife and me through a very tough experience. You are all great!"
We responded:
"Thanks so much, Mark. We truly appreciate your business for all of these years and look forward to serving you for years to come!"
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Paul Dixon

September 26, 2024

5  out of  5
rating by Paul Dixon
"Very efficient to the point and kind always a pleasure when I call for assistance!!"
We responded:
"Great, thanks Paul. We appreciate you!"