State Farm® Insurance Agent Matt Basile
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
V Swann
May 4, 2026
"Excellent service Jennifer helped me and my mom and my sister since we moved to State Farm all across the board 5 star service"
"So happy to hear about your experience with our office. We truly appreciate you choosing us as your insurance agency!"
Steph C
May 1, 2026
"Josh was extremely helpful and very personable. He really helped me understand the entire policy and what benefits I would be receiving."
Maddie Sayers
April 30, 2026
"Fred was awesome!!! Highly recommend doing business with him and State Farm"
"Thanks Maddie, happy we could help. We appreciate your business look forward to meeting your insurance needs for years to come!"
William Stroman
April 29, 2026
"Mr Fred gets five stars for his professionalism"
"Thanks William, we are happy you hose us as your local insurance agent here in Delaware!"
Charlie Taylor
April 27, 2026
"Josh provided great service today! He not only lowered the cost of my policies for both auto and home, I also got a much better policy! A win/win for me!"
"We appreciate you choosing us for your insurance needs, welcome Charlie!"
Brittany McCormick
April 23, 2026
"Was so helpful and got us a great rate adding our daughter!"
"Thanks Brittany, congrats on the new driver, we appreciate you choosing us as your insurance agency!"
YonkoJai
April 22, 2026
"It was great they really help you out."
"Thanks Yonko!"
Verzeldra Jacobs
April 22, 2026
"He did a excellent and assisted in every way could he did a great job yes excellent job well done"
"Thanks Verzeldra, we appreciate you choosing us as your insurance agency!"
Patricia Berger
April 21, 2026
"Fred (account manager)was very helpful with getting my policy transferred from state to state. I’m happy with my decision."
"Patricia, thank you for providing feedback. We truly appreciate your business and trust. Welcome to our insurance agency!"
Anton Allen
April 17, 2026
"Wow needed insurance and the staff at this branch are the best"
"Thanks Anton, we appreciate you trusting us with your insurance needs here in Delaware. Have a great weekend!"
Marissa Garzarella
April 17, 2026
"I had such a great experience working with Kiley! She was super kind, really helpful, and just easy to talk to the whole time. She answered all my questions and made everything feel simple and not stressful at all. You can tell she actually cares and wants to help, which I really appreciated. Definitely recommend reaching out to her!"
"Thanks Marissa, we are happy to help. We appreciate you trusting us with your insurance needs. Have a great weekend!"
Aaron Hickman
April 13, 2026
"Fred has been an absolute pleasure to work with would highly recommend working with him."
"Really happy to hear you had such a great experience with Fred. I agree, our team has been providing insurance in Delaware a long time and we consistently work to provide a great experience for customers as well as prospective customers. Thanks Aaron!"
Torrey Webber
April 10, 2026
"Cool guy needs a raise"
"Thanks Torrey, we will take care of it!"
Deven Cordero ruffin
April 10, 2026
"Was really nice and helped me out a lot"
"Happy to help, thanks Deven, we appreciate you!"
Diana Tyson
April 9, 2026
"Very responsive and quick to resolve issues. Love my insurance people! ❤️"
"Glad we could help, thanks Diana!"
Robin Daniels
April 3, 2026
"Fred was very helpful, pleasant and took the initiative to call me back to ask if I would like full coverage. I had forgotten about that. Great price! Fred is an absolute genius."
"That is great to hear, thanks Robin. Looking forward to providing that type of insurance coverage for years to come."
Rhonda Gillespie
April 2, 2026
"They are absolutely fantastic!!!!!! The office staff is very warm and welcoming. Dec 3 2020 was not only my 35th birthday but was also the day my elderly mother who lived with me went in for open heart surgery. My mom came out with flying colors but with her fragile health Anything could happen. Dec 5th I check my mail and there was a personally signed birthday card from them. Words can't describe what that card did for me. I STILL HAVE THAT CARD!!!!!!!! I didn't keep any of the others but that one I did. UPDATE!!!!!MATT BASILE OFFICE IS AMAZING! NATHAN IN CLAIMS IS DOWN RIGHT HORRID!!!! In less than 8 hrs he tried totalling my and send it to coparts WITHOUT an inspection. When I explained to him I want it sent to a body shop because I want to buy it back. He got ignorent with. And refused to have it sent to a body shop. It sat in the tow yard for 2 and 1/2 days. I got on the phone with mat basiles office reported to them. At 8am Wed morning he is calling with a nasty attitude saying the car will be towed to I g burton. When matt Basile office called me back and I let them know he gave me attitude over the phone she let me know "HE WASN'T VERY NICE TO HER EITHER"!!!!!!! You want to get ignorant with me ????? BRING IT!!!!! BUT LEAVE MY AGENT OUT IT!!!!!!!!! SHE WORKS FOR ME!!!!! It's bad enough my car has been in limbo for 11 DAYS and he is racking up unessessary costs for MY AGENCY and get ignorant with me. BUT GETTING IGNORANT WITH MY AGENT IS TOTALLY UNACCEPTABLE!!! IM REALLY THINKING ABOUT DROPPING STATE FARMS! I DONT PAY GOOD MONEY FOR SOME LAZY WORK FROM HOME TEXAN TO MILK MONEY OUT OF A DELAWARE COMPANY AND BE DISRESPECTFUL TO MY FELLOW DELAWARIANS."
"Wow, so glad you have been with us, Happy Thanksgiving!"
William Morton
April 1, 2026
"Danielle was very helpful in getting me a much better rate for my homeowners policy and auto policy. She explained things very well. Thank you"
"Very happy to hear that William. We appreciate you choosing us as your insurance agency and we’re glad we could bring you a better value. Looking forward to working with you for years to come!"
Jason Pennypacker
March 24, 2026
"Great customer service and very knowledgeable to navigate the insurance complexity. Thanks!"
"Thanks Jason, we are happy to help. We appreciate you!"
Kwame Kyei-Baffour
March 20, 2026
"Fast service and quick response"
"Thanks Kwame, we appreciate you!"
Linda McDonald
March 20, 2026
"Fred responded quickly and friendly. Thank you."
"Happy to hear it, thanks for choosing us as your insurance agency Linda!"
Veronica Encarnacion
March 18, 2026
"Great insurance rates, Amazing client service, definitely worth it I recommend Matt Basile - State Farm Agency 🤩"
"Veronica, thanks so much for the great review. We really appreciate you choosing us as your insurance agency!"
Melania Moore
March 17, 2026
"I need boaters insurance and the employee who I was originally working with Krista, was out so I was transferred to a different person, Danielle. Both ladies had outstanding customer service and got me what I needed quickly and professionally. Danielle even told me about the upcoming discounts that were being offered. She also made sure I had every discount available. No one else has been able to best your insurance prices and every time I call I get a real person that is always helpful and kind. Thank you!"
"That’s great information thanks Melania. We strive to give consistently good service to our customers no matter which team member you work with. Thanks for choosing us as your insurance agency!"
Roxanne Carroll
March 16, 2026
"Fred was very helpful!"
"Thanks Roxanne, we appreciate you!"
Rebecca Picasso
March 16, 2026
"Always have excellent service with this office! 10/10 recommend."
"Thanks so much Rebecca!"